ZAAZ (noun, pronounced “z-ah-z”):
ZAAZ leads the industry in creating both beautiful and usable online experiences. Based in Seattle with offices in Detroit, New York, Portland, and San Francisco, our performance-driven philosophy ensures that usability is core to any site design or redesign process.
Our usability team has over 20 years of combined research experience. We don’t simply find usability problems. We create actionable results and tailored recommendations that enable both business and user goals.
|
|
Contact Us
usability@zaaz.com |
206.341.9885
414 Olive Way, Suite 500, Seattle WA, 98101
909 N Beech St #210, Portland OR, 97227 |
ZAAZ Usability Services
At ZAAZ we strive to work collaboratively with a high degree of transparency in our process. The first step for any research project is to define the precise goals and research questions to be answered. Then we select the most appropriate usability method to answer those questions. Options include:
- Baseline Studies
- Guerilla Testing
- Remote Testing (both moderated and un-moderated)
- Formal Usability Studies
- Heuristic Reviews
- RITE Method Testing
We analyze both the quantitative and qualitative data to determine issues and make recommendations for improvements. The results format, including video clips, is tailored to make the greatest impact on your audience.
|
